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Returns

 

Please inspect your merchandise when you receive and before you do embroidery or silk screen on it. 

  • We cannot accept returns on items that are decorated or washed, under any circumstance.
  • All claims made for damaged items, missing pieces, etc must be done within 72 hours of receiving the merchandise.
  • After 30 days from the invoiced date, we cannot accept the merchandise back.
  • Returns due to mistakes made by the client will be subjected to a restocking fee. The minimum restocking fee is $100.00
  • We will not accept returns without a return authorization number
  • Defective merchandise must have an indication of being defective before returning it to us.
  • It is the customers responsability to verify the style, sizes, colors and quantity of the merchandise purchased
  • Any questions or concerns please get in touch with our customer service team   info@harpsclub.com